FAQs
How long does delivery take?
- Within the UK - 1 to 4 days.
- To Europe - 4 to 11 days.
- To the US - 2 to 11 days.
- Rest of the world - 6 to 12 days.
Which sizes do you do?
- A4 - (297 x 210mm) - ( 11.7 x 8.3 inches ) - This is the size of everyday-paper.
- A3 - (420 x 297mm) - ( 16.5 x 11.7 inches ) - This is double the size of A4.
- A2 - (594 x 420mm) - ( 23.4 x 16.5 inches ) - This is double the size of A3.
- A1 - (841 x 594mm) - ( 33.1 x 23.4 inches ) - This is double the size of A2.
I ordered the wrong size, what should I do?
No need to worry! If your order hasn’t been shipped yet, just send us a message as soon as possible and we’ll amend the size immediately. If you already received the artwork, still no problem, contact us with your request and we’ll inform you how to proceed.
Can I get a size not currently offered?
No. But ask anyway, just in case.
Do you accept returns?
Yes, we do. You can contact us within 14 days of delivery and return the item within 30 days of delivery. And once we receive it safe&sound we’ll make your full refund for the artwork immediately.
What if I receive a damaged poster?
Contact us as soon as you receive the artwork and send us pictures of the damage on the artwork and outer package. Please make sure the address label is visible on one of the images. We will surely resolve this for you.
How should I look after my prints?
Our artworks are printed using archival inks. The colours won’t fade in time. Just make sure that the prints do not get direct sunlight. And keep them away from moisture.
Do you do custom designs?
Normally no. But get in touch with us and see if we can do anything about it. Or maybe we’re already doing it.
Can I purchase the digital file?
Sorry, but the answer is no. Our designs are not available as printable digital downloads.
Do you do frames?
At the moment no. But we will in the future. Fingers crossed.
What if I am not happy with my purchase?
If for any reason you’re not happy with your purchase, please get in touch with us directly and we’ll definitely find a solution for you.
Can I use artworks for commercial purposes?
Do you do wholesale?
Yes, we do! For details please go to ‘wholesale’ section. Or simply click here.